La Meli Villas owns and operates a number of holiday locations in Bali and Lombok Indonesia.   La Meli Villas was using simple excel spreadsheets to manage the entire process of operating and running these villas.  This practice caused signifcant confusion and was impacted customer satisfaction.

Iseka was employed to completely build an environment from the ground up that focused on simplification of all of the process of managing these villas; from bookings to billing to marketing.  Iseka built an entire environment in (6) weeks including the following sub systems:

• Communications including, email, telephony and web chat.
• Online booking portal.
• Booking Management and calendering
• Accounting and finance.
• Website
• All images and content
• Payment gateway
• Social media environment and management
• CRM
• In room Wifi

The LaMeli villas project highlights the breadth of Iseka’s abilities to delivery technology that meet customer needs.